Terms & Conditions
These Terms & Conditions govern use of the Scrap website, product purchases and related customer services.
Website Use and Eligibility
Users may browse the site for lawful purchasing and product-information purposes. A customer placing an order must have legal capacity to enter into the transaction under applicable law.
Products and Descriptions
We aim to present useful product names, specifications, intended uses and images. Minor non-material variations may occur in production, but materially different goods will not be substituted without proper customer agreement.
Availability
Products are listed as in stock where inventory information is reasonably current. An order is accepted only after availability is confirmed and an order confirmation is issued.
Pricing
Prices are shown in EUR. Product price, shipping, applicable taxes and any other mandatory charges should be presented before order confirmation. Hidden fees are not permitted.
Orders and Acceptance
Submitting an order request does not necessarily mean the order has been accepted. Order confirmation is provided after required checks and any applicable payment authorisation are completed.
Payment
Available payment methods are communicated during checkout or order confirmation and must be completed through an approved secure payment method.
Shipping
Shipping options, rates and estimates are described on the Shipping & Delivery page. Delivery estimates are not guarantees and may vary by destination and carrier conditions.
Returns
The Returns & Refunds policy describes the 30-day return process and refund timing. Statutory consumer rights remain applicable where they cannot legally be excluded.
Warranty
The 12-Month Limited Warranty covers manufacturing defects under normal intended use subject to its stated exclusions and applicable law.
Prohibited Use
Users must not interfere with site security, attempt unauthorised access, misuse forms, deploy malicious code, scrape in a manner that harms site operation or use the service for unlawful activity.
Intellectual Property
Site text, layout, original illustrations and Scrap branding may be protected by applicable intellectual property rights. Third-party intellectual property rights must also be respected.
Limitation of Liability and Disclaimers
To the extent permitted by law, liability may be limited for indirect losses that were not reasonably foreseeable. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.
Applicable Law
Applicable law and mandatory consumer protections depend on the customer’s location and the seller’s legal establishment. Nothing in these terms limits rights that cannot legally be excluded or waived.
Changes to Terms
We may update these terms when business processes or legal requirements change. Material changes will be communicated where required by applicable law.
Contact
Use the contact information published on the Contact page for questions about these terms.